The first one in our series is someone who impresses us greatly: Zack Williams. The design sense his team brings to their clients is incredible, and you can see it on their website.
Zack Williams
Regenesis Ecological Design
Ashland, OR
www.regenesisdesign.com
Q. When was the first time you installed a Rachio Iro?
A. Our first Iro was installed on March 24th of this year. About a month after we first learned about the product.
Q. What’s your favorite feature of the Rachio Iro?
A. Being able to remotely manage multiple Client Irrigation Systems and make adjustments on the fly, no matter where we are.
Q. What do you like about Rachio?
A. As a Company, you’ve been very responsive to our questions and concerns about the product and the App. Your community boards are a really great way to stay in the loop about planned updates, and read about other users’ experiences.
Q. Do your customers like Rachio?
A. Yes. While many of our Customers are not entirely tech. savvy, they like the concept, and are easily able to understand the App UI.
Q. Has Rachio changed your relationship with your customers?
A. It’s improved our ability to adjust our Customer’s irrigation schedules quickly. If a Maintenance Tech. sees a zone isn’t getting enough water, he can send me a text, and I’ll add time to the schedule. And vice-versa – it’s instant.
A. It’s improved our ability to adjust our Customer’s irrigation schedules quickly. If a Maintenance Tech. sees a zone isn’t getting enough water, he can send me a text, and I’ll add time to the schedule. And vice-versa – it’s instant.
Q. How long have you been in business?
A. 7 years this June!
Q. What’s your favorite aspect of landscaping or irrigation?
A. Being outside, and working with plants. I love plants.
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